We protect visitor and prospective-client data and use it only to understand requests, organize consultations, and improve the Masar service experience.
This policy explains how Masar Digital Solutions handles the data of website visitors and prospective clients when they browse our pages, submit a project request, book a consultation, or contact us by email or phone. It does not apply to external websites or services that we do not own or operate.
We may collect contact information such as your name, email address, phone number, company name, sector, approximate budget, timeline, and project description. We may also collect limited technical information, such as browser type, pages visited, and performance indicators, to improve the website experience.
We use data to understand your needs, assess the project scope, arrange a consultation, respond to inquiries, prepare technical or commercial proposals, improve website pages, and follow up on service quality after contact. We do not use your data for purposes unrelated to your request without a clear basis or appropriate consent.
We process your data based on your direct request for contact or consultation, to take pre-contractual steps, or to meet legitimate operational and security requirements. We aim to collect only the data appropriate for the nature of the service.
We do not sell personal data. We may share limited data with trusted service providers when needed to operate email, hosting, analytics, or request-management tools, subject to confidentiality and use only for the specified purpose.
We apply appropriate organizational and technical measures to protect data from unauthorized access, loss, or misuse. We retain data for the period necessary to respond to requests, manage the business relationship, or meet legal and operational obligations.
The website may use cookies or performance-measurement tools to understand usage and improve page speed and experience. You can manage cookies through your browser settings, although disabling them may affect some website functionality.
You may request access to, correction, updating, or deletion of your data where legally and operationally possible. You may also ask to stop marketing communications or inquire about how your data is used through the official privacy email address.
For privacy questions or data-related requests, contact us at privacy@masar.com. We will review your request and respond within a reasonable period based on its nature and any required verification.
Have a privacy question?
Email our official privacy address